Seminar Day

Project Management Tools Conference 2008
Greater Philadelphia

Seminar Day

The PMI conference team is very excited about introducing this special opportunity…

Seminar Day provides a selection of four full day courses to enhance skills in a specific discipline.

Friday, October 31, 2008 - 8:30 AM to 4:15 PM

Courses Includes all classroom materials and Lunch. Class Sizes will be limited!

Each course is 7 hours of instruction and all classes will be conducted simultaneously, so you can only pick one from this great selection...

Course Descriptions

Number	Name
SD1	Maximizing the Resource Management Capabilities of MS Project
SD2	High-Impact Communication Skills
SD3	Influencing and Negotiating Skills for the PM
SD4	Successful Management Techniques in a Matrix Organization

**Early Registration is open until September 30th**

	SEMINAR DAY ONLY
	Early Registration by September 30th	Full Registration (October 1st-October 28th)	Walk-In (Space Permitting)
PMI Member Fee	$385	$410	$450
Non-Member Fee	$425	$450	$490

Cash or Check only for Walk-Ins. Classes subject to cancellation if minimum enrollment (10)is not achieved

CLICK HERE TO REGISTER

Course Descriptions

SD1 - Maximizing the Resource Management Capabilities of Microsoft Project

This class will provide the attendee with an in depth understanding of the resource management capabilities of Microsoft Project and Microsoft Project Server 2007. The course will begin by providing a detailed presentation on the fundamentals of the resourcing engine of Microsoft Project, focusing on the practical, real-world benefits of using the tool.

Some previous knowledge of Microsoft Project is preferred, but not required.

Topics to be covered include:

	Managing resources using the Enterprise Resource Pool
	Leveraging Enterprise custom fields to support your reporting needs
	Working with generic resources
	Using the “skills” capabilities of the Microsoft Project 2007
	Resource forecasting
	Reporting resource supply vs. demand
	Accounting for administrative and “non-project” work in the system
	Managing resource supply over time
	Producing presentation-quality graphical resource reports in Excel
	Classifying and reporting resource demand by attributes such as “Approved” and “Proposed”
	Substituting “generic” resources with “named” resources

SD2 - High Impact Communication Skills – Essential Skills for Managing Success

The class will help participants focus on solutions to communication issues and opportunities. Each unit models and practices sound learning and interactive approaches.

Communication Styles

	To assess the dominant and secondary communication style of each participant using the DiSC Profile (to be completed during class)
	To develop an understanding of the stress associated with different style types
	To provide communication skills that encourage cooperation and minimize conflict

Emotional Intelligence
(Based on Daniel Goleman’s work)

To identify the 5 components of EI and the need for them

1. Self-Awareness—the ability to understand one’s own emotional make-up, and that of others, for better human relations

2. Self-Regulation—the ability to control disruptive moods and behaviors in order to maintain a psychologically safe work environment

3. Self-Motivation—the ability to stay focused and proactive, especially through tough times, demonstrating goal persistence to your followers

4. Empathy—the ability to relate to and understand another person from their perspective

5. Social Skills—the ability to build and maintain effective working relations by looking for opportunities for “Win-Wins” in the workplace

	To examine the skills necessary for utilizing the 5 EI components
	To understand the need for self-awareness, self-regulation and self-motivation in managing oneself
	To develop the empathy and social skills needed to connect effectively with others

Feedback and Coaching

	To understand the motivational power of “reinforcement ” feedback
	To be able to provide “corrective” feedback without causing defensiveness
	To use the “2-minute coaching challenge” skill with employees to help move them toward performance improvement and/or work habit change
	To understand and get around typical employee “sidetracks” during a coaching session

Managing Conflict

	Identify and explore the four ways of handling conflict: fight, flight, compromise, and collaboration
	Demonstrate behaviors associated with “supervisory basics,” such as the ability to manage conflict, build trust, promote teamwork and create a motivational environment.
	Coach individuals to continue positive performance while effectively correcting poor performance.

SD3 - Influencing and Negotiating Skills for the Project Manager

Project Managers frequently find themselves with the responsibility for project completion without the authority to manage the effort. Having the skills to effectively negotiate and influence decision making can mean the difference between success and failure. Through a collection of role plays, self-assessments and practice sessions, this course will provide participants with the tools needed to effectively work with stakeholders and manage situations without formal authority. The course provides participants with an understanding of the dynamics of influencing people, how to expand their sphere of influence, how to negotiate with confidence and the opportunity to practice a variety of tools and techniques.

Topics covered include:

	How to assess your influence skills
	Evaluating situations to apply appropriate influence strategies
	Develop and practice influence and negotiating behaviors
	How to build trust and rapport
	Listening for the “real” issue
	Understanding politics- formal and informal
	How to apply influencing skills in different settings
	Why compromise doesn’t work
	Getting commitment – more than lip service
	How to deal with resistance

SD4 - Successful Management Techniques in a Matrix Organization

Delivering cross-departmental projects can be a challenge no matter how your company is organized. In matrix organizations-which are becoming more and more popular-the challenges often seem overwhelming. In this class, you'll learn best practices to deal with those challenges and improve your ability to deliver projects, negotiate for resources, influence others, and delegate project tasks. You'll also learn techniques for managing team members who do not normally report to you, including resolving conflict and providing performance feedback.

1. Typical project organizations

• Functional

• Projectized

• Matrix

2. The matrix organization

• What is matrix management?

• Matrix management terminology

• Conflicts of project manager and functional manager roles

• Skills for different management roles

3. Basic negotiation skills

4. Communication between project and functional managers

5. Performance feedback for project team members

• Set expectations

• Provide feedback and Take Action

6. Essentials of conflict management

7. Deal with conflicting priorities

8. Effective delegation

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